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• ITIL V3 Series

Why Partner with Learning Gate for your ITIL Training?

LearningGate and itSM Solutions have developed a full Mentored Learning ITIL training series. ITIL training addresses the organizational structure and skill requirements for an IT organization by presenting a comprehensive set of management procedures with which an organization can manage its IT operations.

Each of these exciting ITIL courses contains Online Video Lectures, student courseware, the online ITIL Expert Mentor through the ITSM Linked In forum and more.

Our ITIL training series features expert instructor Patrick Von Schlag, who has worked in the Information Technology field for over 25 years and brings his extensive expertise to our courses. Provide a total package to your student by providing the certification exam as well.

itSM Solutions can also assist you in setting up your center as a Testing Center for both Foundation and Intermediate ITIL exams. Here are the itSM Solutions ITIL V3 Series of courses available NOW through our Specialized Program:

Click here for an overview of the ITIL course descriptions.

ITIL V3 Series:

• ITSM ITIL V3 Orientation - Executive Overview - Outline
• ITSM ITIL V3 Foundation Bridge - Outline
• ITSM ITIL V3 Foundation - Outline
• ITSM ITIL V3 Service Lifecycle - Transition - Outline
• ITSM ITIL V3 Service Lifecycle - Operation - Outline
• ITSM ITIL V3 Service Lifecycle - Strategy - Outline
• ITSM ITIL V3 Service Lifecycle - Design - Outline
• ITSM ITIL V3 Service Lifecycle - CSI - Outline
• ITSM ITIL V3 Capability - RCV - Outline
• ITSM ITIL V3 Capability - OSA - Outline
• ITSM ITIL V3 Capability - SOA - Outline
• ITSM ITIL V3 Capability - PPO - Outline
• ITSM ITIL V3 Managing Across the Lifecycle - Outline
• ITSM ITIL V3 Service Manager Bridge - Outline

ITIL Expert Training Kits:

• ITIL Expert - Lifecycle Track includes:
  • ITSM ITIL V3 Service Lifecycle - Strategy
  • ITSM ITIL V3 Service Lifecycle - Design
  • ITSM ITIL V3 Service Lifecycle - Transition
  • ITSM ITIL V3 Service Lifecycle - Operation
  • ITSM ITIL V3 Service Lifecycle - CSI
  • ITSM ITIL V3 Managing Across the Lifecycle
• ITIL Expert - Capability Track includes:
  • ITSM ITIL V3 Capability - OSA
  • ITSM ITIL V3 Capability - RCV
  • ITSM ITIL V3 Capability - SOA
  • ITSM ITIL V3 Capability - PPO
  • ITSM ITIL V3 Managing Across the Lifecycle
• ITIL Expert - Mixed Track #1 includes:
  • ITSM ITIL V3 Capability - PPO
  • ITSM ITIL V3 Capability - SOA
  • ITSM ITIL V3 Service Lifecycle - Transition
  • ITSM ITIL V3 Service Lifecycle - Operation
  • ITSM ITIL V3 Service Lifecycle - CSI
  • ITSM ITIL V3 Managing Across the Lifecycle
• ITIL Expert - Mixed Track #2 includes:
  • ITSM ITIL V3 Capability - PPO
  • ITSM ITIL V3 Capability - SOA
  • ITSM ITIL V3 Capability - RCV
  • ITSM ITIL V3 Service Lifecycle - Operation
  • ITSM ITIL V3 Service Lifecycle - CSI
  • ITSM ITIL V3 Managing Across the Lifecycle
• ITIL Expert - Mixed Track #3 includes:
  • ITSM ITIL V3 Capability - OSA
  • ITSM ITIL V3 Capability - SOA
  • ITSM ITIL V3 Capability - RCV
  • ITSM ITIL V3 Service Lifecycle - Operation
  • ITSM ITIL V3 Service Lifecycle - CSI
  • ITSM ITIL V3 Managing Across the Lifecycle
• ITIL Expert - Mixed Track #4 includes:
  • ITSM ITIL V3 Capability - OSA
  • ITSM ITIL V3 Capability - RCV
  • ITSM ITIL V3 Service Lifecycle - Strategy
  • ITSM ITIL V3 Service Lifecycle - Design
  • ITSM ITIL V3 Service Lifecycle - CSI
  • ITSM ITIL V3 Managing Across the Lifecycle

ITIL Practice Manager Training Kits:

• Operation Track includes:
  • ITSM ITIL V3 Service Lifecycle - Operation
  • ITSM ITIL V3 Capability - OSA
• Transition Track includes:
  • ITSM ITIL V3 Service Lifecycle - Operation
  • ITSM ITIL V3 Service Lifecycle - Transition
  • ITSM ITIL V3 Capability - RCV
• Strategy & Design Track includes:
  • ITSM ITIL V3 Service Lifecycle - Strategy
  • ITSM ITIL V3 Service Lifecycle - Design
  • ITSM ITIL V3 Capability - PPO
• Offerings & Agreements Track includes:
  • ITSM ITIL V3 Service Lifecycle - Strategy
  • ITSM ITIL V3 Service Lifecycle - Design
  • ITSM ITIL V3 Capability - SOA